Firstly, thank you for your patience while ARDC gets up to speed with our tickets. In an effort to minimize the backlog of tickets as efficiently as possible, we are holding a Ticket Party on Wednesday, October 16, from:

9a - 4p PDT

12 - 7p EDT

4 - 11p UTC

5p - 12a BST

6p - 1a CET

If you’d like to attend and help us reduce the backlog, please see the invite on the Groups.io Calendar of this subgroup (https://ardc.groups.io/g/44net/viewevent?eventid=2497221&calstart=2024-10-16) and RSVP to receive the Zoom link. You can also email me (rebecca@ardc.net) for the link if you prefer. 

If you did not attend our training workshop on Tuesday, we will hold another Portal Training Workshop immediately before the Ticket Party at:

8 - 9a PDT

11a - 12p EDT

3 - 4p UTC

4 - 5p BST

5 - 6p CET

The invite for the training can also be found on the Groups.io calendar of this subgroup where you can RSVP (https://ardc.groups.io/g/44net/viewevent?eventid=2497220&calstart=2024-10-16). You can also email rebecca@ardc.net for this link as well. 

Please note that participation in the workshop and the ticket party will require a signed volunteer agreement, which includes a confidentiality statement. This is because both the training and tickets will involve seeing Portal users’ personal information.

If you would like to attend the Ticket Party and are unable to attend the live workshop, please let me know so we can provide you with a recording of Tuesday’s training session, along with a confidentiality statement to sign.

If you have any other questions, please don’t hesitate to reach out.

73,

Rebecca KO4KVG