On 16 May 2024, at 09:42, Tony Langdon via 44net <44net@mailman.ampr.org> wrote:
On 16/5/24 2:22 pm, Philip Paeps via 44net wrote:On 2024-05-16 07:28:52 (+0800), Rebecca Key via 44net wrote:
As you are all aware, we have a significant amount of outstanding
tickets in the Portal related to address verification. In an effort
to expedite the process of resolving these tickets and thus getting
users up and running with their address space in a more timely
manner, we are only going to ask for address verification if you are
requesting a BGP allocation.
If you have previously requested address verification and are not
requesting a BGP allocation, your outstanding tickets will be
removed, and thus no action is needed on your end.
What about those of us who already have BGP allocations (predating the
new portal)? In theory, our addresses should already be verified (I
seem to remember emailing a scan of my licence as part of the process
-- it's been a while), and the portal merely needs to reflect this.
I was thinking the same thing, but decided to wait until the dustsettled a bit before raising this issue.
This would be difficult on several levels - We don’t retain any PII such as scanned in licenses etc, so we have no way of checking how details were verified previously; there also has been no SOP on how to verify a member’s details in the past, so the verification process has been extremely varied depending on who did the verification, if indeed any was done at all. I have tried to be consistent in my approach to this over the last couple of years, but beyond that it is a complete unknown.
This is why the new portal now has this baked in, so the process is transparent and consistent and the folks carrying out the process are trained and understand what needs to be done.