Hey Everyone, Below are some updates from this week regarding the 44Net Portal:
As of today, about 36 new portal tickets remain (20% increase from last week), and about 276 tickets are open and awaiting response (4% increase from last week). Despite an increase in tickets from last week, the number of new tickets and the number of tickets open/awaiting response have either decreased within the last two weeks or have remained constant (28% decrease and no significant change, respectively). Since April 3, we have closed 675 tickets (6% increase from last week).
Earlier this week, Rosy KJ7RYV sent out an email about subdomain updates. In an effort to unblock our current users, our temporary steps forward are as follows:
Finally, as many of you have asked about ways to help with the portal: if you come across something in the docs that’s not clear or intuitive, or if you have other feedback, please let us know at newportal@ardc.net. The link to the portal docs can be found here: https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-v3.3-20240401.pdf.
As always, let us know if you have any questions!
73 and have a great weekend,
Rebecca
KO4KVG
-- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net