Below are some updates from this week regarding 44Net:

As of today, about 43 new portal tickets remain (19% increase from last week), and about 285 tickets are open and awaiting response (3% increase from last week). Despite an increase in tickets from last week, the number of new tickets and the number of tickets open/awaiting response have decreased within the last three weeks or have remained constant (14% decrease and no significant change, respectively). Since April 3, we have closed 729 tickets (8% increase from last week).

Regarding DNS claims: if you have any that you would like deleted, please email a list to newportal@ardc.net, and we’ll take care of deleting them for you.

ARDC is Hiring: if you’re interested in applying for the role of Technology Department Manager, send a resume and cover letter to hr@ardc.net. Ensure that your documents include your call sign, and be sure to send all files (including a cover letter) as a PDF attachment without spaces in the name (e.g., jane-doe-cover-letter.pdf). You can learn more about the role by checking out our latest blog post here: https://www.ardc.net/technology-department-manager/ 

Finally, as many of you have asked about ways to help with the portal: if you come across something in the docs (https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-v3.3-20240401.pdf) that’s not clear or intuitive, or if you have other feedback, please let us know at newportal@ardc.net. 

As always, let us know if you have any questions!

73 and have a great weekend,

Rebecca

KO4KVG