Chris, 

Thanks for steering things back on topic. I trust if I maintain civil discussions, all is well.

Since we now understand privately Rosy in judgment of you position deferres to you technically,  which I respect - I hope you now consider my simple 2 inquiries that began (what I understood) to be why I responded about one or two of my examle records that I'm having issues claiming (as the tickets are on hold for different reasons, one assuming I just accepted a categorical name change in lieu of my claim ticketS), where you mentioned a ticket - as follows:

I have logged in and understand that the portal system says "with user".

What I do not understand is this -
I have some other things to discuss, like the server in the UK that till has high latency for users on other continents, etc. - I'll message you.


- KB3VWG