I also have a DNS ticket pending for 2 weeks now. Is there no escalation function working? #1648
Mark

On Tue, Apr 23, 2024, 14:48 pete M via 44net <44net@mailman.ampr.org> wrote:
Could it be that the system is not fully ready to take on the whole volunteer group?

Being rude never helped anything also. And since you seem to like platitude. The only way to never do anything bad is to do nothing.

For christ sake, are you making a profit out of your hobby? You act like your life or your revenu is at stake. Calm down drink a whiskey or a beer some wine or some cold water and start to bread at a normal pace.  With such attitude I understand why many are not interested in the hobby.

Pierre

VE2PF

________________________________________
De : Charles J. Hargrove via 44net <44net@mailman.ampr.org>
Envoyé : 23 avril 2024 14:33
À : 44net@mailman.ampr.org
Objet : [44net] Re: DNS handling

Platitudes are nice and feel good, but proper planning would be better.
If we are all volunteers, then spread the knowledge and planning around
so that we can all make light work with many hands. In fact, that is what
the various coordinators already know how to do. Why were we not asked?

On 4/23/2024 2:26 PM, pete M via 44net wrote:
>
> There is always some speed bump when there is such a large change in such complex system. The majority of the "staff" that help in that situation are volunteer.
>
> And for the price we pay, we can wait a few weeks for bumps in our systems.
>
> I am sure that Rosy's team with Jon and John are all working pretty hard to bring back everything to some normal wait time.
>
> The only good way to advance is to put a feet in front of the other. Sometimes we trip, but after removing the dust from our hands, we keep on walking.
>
> Pierre
>
> VE2PF
>
> ________________________________________
> De : Răzvan Zeceș via 44net <44net@mailman.ampr.org>
> Envoyé : 23 avril 2024 14:05
> À : Charles J. Hargrove
> Cc : 44net@mailman.ampr.org
> Objet : [44net] Re: DNS handling
>
> It's the same sittuation on the IP Allocations too. I guess that at some point we'll have a response.
>
> mar., 23 apr. 2024, 13:52 Charles J. Hargrove via 44net <44net@mailman.ampr.org<mailto:44net@mailman.ampr.org>> a scris:
> What about tickets from 2 weeks ago still unassigned?
>
> On 4/23/2024 6:34 AM, Chris via 44net wrote:
>> FYI the new portal has an automatic escalation system - if a new ticket
>> does not get picked up within 4 days it is escalated, so staff are aware.

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