It’s a short week here at ARDC, as we will be closed on Thursday, July 4 and Friday, July 5 in observance of Independence Day in the US. We will return to the office on Monday, July 8.

Below are some updates from this week regarding 44Net:

As of today, 

• 17 tickets have been received since June 29, bringing our total of new tickets to 37.

• About 288 tickets are open and awaiting response. 

• 214 are awaiting response from the user.

• 37 are awaiting response from an ARDC admin. 

Since April 3, we have closed 746 tickets.

As many of you have asked about ways to help with the portal: if you come across something in the portal documentation (https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-v3.3-20240401.pdf) that’s not clear or intuitive, or if you have other feedback, please let us know at newportal@ardc.net. 

As always, let us know if you have any questions!

73 and have a great weekend,

Rebecca

KO4KVG