44net

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44Net Update, August 30, 2024
by Rebecca Key 30 Aug '24

30 Aug '24

** *Hey Everyone,* * Below are some updates from this week regarding 44Net: As of today, * About 45 new tickets are in the queue. * About 152 tickets are open and awaiting response. o 47 are awaiting response from the user. o 60 are awaiting response from an ARDC admin. Since April 3, we have closed 2,378 tickets. We are looking for folks that would be interested in conducting a code review (Laravel experience required) and pen testing of the portal. If you’re interested, please let Adam KC7GDY know via email (adam(a)ardc.net). We are currently taking roll to identify our active regional coordinators. If you are an active regional coordinator and would like to remain in the role, please also let Adam KC7GDY know via email. Our next Regional Coordinators Meeting will be on Thursday, September 5, 2024from 3 - 4:30p PDT / 10 - 11:30p UTC. If you are a Regional Coordinator and would like to attend, please RSVP using the Groups.io calendar of the 44Net Coordinators Subgroup (https://ardc.groups.io/g/coordinators)to receive the Zoom link or email contact(a)ardc.net. We are hiring for the roles of Administrative & Marketing Associate and Grants Associate. If you’re interested in applying for either of these roles, send a resume and cover letter to hr(a)ardc.net and be sure to send all files (including a cover letter) as separate PDF attachments without spaces in the name (e.g., jane-doe-cover-letter.pdf). Please note that Grants Associate applicants selected for interviews will be asked to provide a writing sample. To learn more about these roles, check out the below blog posts: * Administrative & Marketing Associate: https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/ <https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/> * Grants Associate: https://www.ardc.net/ardc-is-hiring-a-grants-associate/ <https://www.ardc.net/ardc-is-hiring-a-grants-associate/> As many of you have asked about ways to help with the portal: if you come across something in the portal documentation - https://wiki.ampr.org/wiki/Portal_intro <https://wiki.ampr.org/wiki/Portal_intro>- that’s not clear or intuitive, or if you have other feedback, please let us know at newportal(a)ardc.net. Also note that wiki updates can be made directly if you have an account on wiki.ampr.org. If you don’t have a wiki account and would like one, you can request an account setup by emailing wiki(a)ampr.org. Finally, be sure to check out our August Newsletter for our most recent news and updates: https://www.ardc.net/?na=view&id=80 <https://www.ardc.net/?na=view&id=80>. If you’d like to subscribe to the newsletter, you can fill out the form and click ‘Subscribe!’ here: https://www.ardc.net/about/newsletter/ <https://www.ardc.net/about/newsletter/>. As always, let us know if you have any questions! 73 and have a great weekend, Rebecca KO4KVG * -- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net

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Subject: 44Net Update, August 23, 2024
by Rebecca Key 23 Aug '24

23 Aug '24

** *Hey Everyone,* * Below are some updates from this week regarding 44Net: As of today, * About 40 new tickets are in the queue. * About 168 tickets are open and awaiting response. o 84 are awaiting response from the user. o 44 are awaiting response from an ARDC admin. Since April 3, we have closed 1,428 tickets. We’ve recently had more requests to share statistics that provide more information on the rate at which tickets are opened and closed: work on developing code to provide these stats is still in progress, and we will be sharing these metrics once we have them. We are looking for folks that would be interested in a code review (Laravel experience required) and pen testing of the portal. If you’re interested, please let Adam KC7GDY know via email (adam(a)ardc.net). We are currently taking roll to identify our active regional coordinators. If you are an active regional coordinator and would like to remain in the role, please also let Adam KC7GDY know via email. On the note of Regional Coordinators, our next Regional Coordinators Meeting will be on Thursday, September 5, 2024from 3 - 4:30p PDT / 10 - 11:30p UTC. If you are a Regional Coordinator and would like to attend, please RSVP using the Groups.io calendar of the44Net Coordinators Subgroup <https://ardc.groups.io/g/coordinators>to receive the Zoom link or email contact(a)ardc.net <mailto:contact@ardc.net>. We are hiring for the roles of Administrative & Marketing Associate and Grants Associate. If you’re interested in applying for either of these roles, send a resume and cover letter to hr(a)ardc.net and be sure to send all files (including a cover letter) as separate PDF attachments without spaces in the name (e.g., jane-doe-cover-letter.pdf). Please note that Grants Associate applicants selected for interviews will be asked to provide a writing sample. To learn more about these roles, check out the below blog posts: * Administrative & Marketing Associate: https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/ <https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/> * Grants Associate: https://www.ardc.net/ardc-is-hiring-a-grants-associate/ <https://www.ardc.net/ardc-is-hiring-a-grants-associate/> As many of you have asked about ways to help with the portal: if you come across something in the portal documentation - https://wiki.ampr.org/wiki/Portal_intro <https://wiki.ampr.org/wiki/Portal_intro>- that’s not clear or intuitive, or if you have other feedback, please let us know at newportal(a)ardc.net. Also note that wiki updates can be made directly if you have an account on wiki.ampr.org. If you don’t have a wiki account and would like one, you can request an account setup by emailing wiki(a)ampr.org. As always, let us know if you have any questions! 73 and have a great weekend, Rebecca KO4KVG * -- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net

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Re: F6CNB Contact
by Chris 16 Aug '24

16 Aug '24

Thanks Ludovic, I do have Remi's email, and I have been emailing but receiving no replies. Remi, if you're reading this, I received your email and replied - please check your spam folder Thanks, Chris - G1FEF — ARDC Administrator Web: https://www.ardc.net > On 16 Aug 2024, at 20:40, f5pbg(a)free.fr wrote: > > Hello Chris, > > his email is f6cnb(a)hutin.org > > Best regards, > Ludovic - F5PBG > > > Le 16/08/2024 à 15:35, Chris via 44net a écrit : >> If F6CNB is reading this please can you email me direct. >> >> If anyone is able to contact F6CNB please could you ask them to email me. >> >> Thank you! >> >> Chris - G1FEF >> — >> ARDC Administrator >> >> Web: https://www.ardc.net >> >> >> _______________________________________________ >> 44net mailing list -- 44net(a)mailman.ampr.org >> To unsubscribe send an email to 44net-leave(a)mailman.ampr.org >

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44Net Update, August 16, 2024
by Rebecca Key 16 Aug '24

16 Aug '24

** *Hey Everyone,* * Below are some updates from this week regarding 44Net: As of today, * About 66 new tickets are in the queue. * About 157 tickets are open and awaiting response. o 51 are awaiting response from the user. o 40 are awaiting response from an ARDC admin. Since April 3, we have closed 958 tickets. We’ve recently had more requests to share statistics that provide more information on the rate at which tickets are opened and closed: we are currently working on developing code to provide these stats, and we will be sharing these metrics once we have them. We are looking for folks that would be interested in a code review (Laravel experience required) and pen testing of the portal. If you’re interested, please let Adam KC7GDY know via email (adam(a)ardc.net). We are currently taking roll to identify our active regional coordinators. If you are an active regional coordinator and would like to remain in the role, please also let Adam KC7GDY know via email. We are hiring for the roles of Administrative & Marketing Associate and Grants Associate. If you’re interested in applying for either of these roles, send a resume and cover letter to hr(a)ardc.net and be sure to send all files (including a cover letter) as separate PDF attachments without spaces in the name (e.g., jane-doe-cover-letter.pdf). Please note that Grants Associate applicants selected for interviews will be asked to provide a writing sample. To learn more about these roles, check out the below blog posts: * Administrative & Marketing Associate: https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/ <https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/> * Grants Associate: https://www.ardc.net/ardc-is-hiring-a-grants-associate/ <https://www.ardc.net/ardc-is-hiring-a-grants-associate/> As many of you have asked about ways to help with the portal: if you come across something in the portal documentation - https://wiki.ampr.org/wiki/Portal_intro <https://wiki.ampr.org/wiki/Portal_intro>- that’s not clear or intuitive, or if you have other feedback, please let us know at newportal(a)ardc.net. Also note that wiki updates can be made directly if you have an account on wiki.ampr.org. If you don’t have a wiki account and would like one, you can request an account setup by emailing wiki(a)ampr.org. As always, let us know if you have any questions! 73 and have a great weekend, Rebecca KO4KVG * -- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net

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F6CNB Contact
by Chris 16 Aug '24

16 Aug '24

If F6CNB is reading this please can you email me direct. If anyone is able to contact F6CNB please could you ask them to email me. Thank you! Chris - G1FEF — ARDC Administrator Web: https://www.ardc.net

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44Net Update, August 9, 2024
by Rebecca Key 09 Aug '24

09 Aug '24

** *Hey Everyone,* * Below are some updates from this week regarding 44Net: As of today, * About 62 new tickets are in the queue. * About 172 tickets are open and awaiting response. o 47 are awaiting response from the user. o 63 are awaiting response from an ARDC admin. Since April 3, we have closed 944 tickets. We are looking for folks that would be interested in a code review (Laravel experience required) and pen testing of the portal. If you’re interested, please let us know. We are currently taking roll to identify our active coordinators. If you are an active coordinator and would like to remain in the role, please let Adam KC7GDY know via email (adam(a)ardc.net). We are hiring for the roles of Administrative & Marketing Associate and Grants Associate. If you’re interested in applying for either of these roles, send a resume and cover letter to hr(a)ardc.net and be sure to send all files (including a cover letter) as separate PDF attachments without spaces in the name (e.g., jane-doe-cover-letter.pdf). Please note that Grants Associate applicants selected for interviews will be asked to provide a writing sample. To learn more about these roles, check out the below blog posts: * Administrative & Marketing Associate: https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/ <https://www.ardc.net/ardc-is-hiring-administrative-marketing-associate/> * Grants Associate: https://www.ardc.net/ardc-is-hiring-a-grants-associate/ <https://www.ardc.net/ardc-is-hiring-a-grants-associate/> As many of you have asked about ways to help with the portal: if you come across something in the portal documentation - https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-… <https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-…>- that’s not clear or intuitive, or if you have other feedback, please let us know at newportal(a)ardc.net. As always, let us know if you have any questions! 73 and have a great weekend, Rebecca KO4KVG * -- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net

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Radio Club & SDR
by dave.g4ugm＠gmail.com 05 Aug '24

05 Aug '24

Folks, I am just setting up some networking for our local radio club. We intend to have some SDR receivers and remote access to our HF Station. The issue is we do not have an externally visible IP address. Our router, and old(ish) Draytek, does support a variety of VPN services. Could we use a VPN through 44.net to obtain an externally routable IP address? Is this a legitimate use of 44net? Dave G4UGM

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44Net Update, August 2, 2024
by Rebecca Key 02 Aug '24

02 Aug '24

** *Hey Everyone,* * Below are some updates from this week regarding 44Net: As of today, * About 37 new tickets are in the queue. * About 152 tickets are open and awaiting response. o 57 are awaiting response from the user. o 58 are awaiting response from an ARDC admin. Since April 3, we have closed 937 tickets. If you weren’t able to make it to our Regional Coordinators meeting last week, the recording of the meeting is now available: https://vimeo.com/manage/videos/992384749 <https://vimeo.com/manage/videos/992384749>, as well as the meeting notes: https://www.ardc.net/wp-content/uploads/2024-07-27-regional-coordinator-mee… <https://www.ardc.net/wp-content/uploads/2024-07-27-regional-coordinator-mee…>. To see videos and notes from previous meetings, be sure to check out our Regional Coordinators page on the website: https://www.ardc.net/44net/regional-coordinators/ <https://www.ardc.net/44net/regional-coordinators/>. On the note of Regional Coordinators, we are currently taking roll to identify our active coordinators. If you are an active coordinator and would like to remain a coordinator, please let Adam KC7GDY know via email (adam(a)ardc.net <mailto:adam@ardc.net>). We are hiring for the role of Grants Associate. If you’re interested in applying, send a resume and cover letter to hr(a)ardc.net <mailto:hr@ardc.net>and be sure to send all files (including a cover letter) as separate PDF attachments without spaces in the name (e.g., jane-doe-cover-letter.pdf). Please note that applicants selected for interviews will be asked to provide a writing sample. To learn more about the role, check out our latest blog post: https://www.ardc.net/ardc-is-hiring-a-grants-associate/ <https://www.ardc.net/ardc-is-hiring-a-grants-associate/>. As many of you have asked about ways to help with the portal: if you come across something in the portal documentation - https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-… <https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-…>- that’s not clear or intuitive, or if you have other feedback, please let us know at newportal(a)ardc.net <mailto:newportal@ardc.net>. Finally, be sure to check out our July Newsletter for our most recent news and updates:https://www.ardc.net/about/newsletter/ <https://www.ardc.net/about/newsletter/>. If you’d like to subscribe to the newsletter, you can fill out the form at the top of the page and click ‘Subscribe’. As always, let us know if you have any questions! 73 and have a great weekend, Rebecca KO4KVG * -- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net

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44Net Update, July 26, 2024
by Rebecca Key 26 Jul '24

26 Jul '24

** *Hey Everyone,* * Below are some updates from this week regarding 44Net: As of today, * About 54 new tickets are in the queue. * About 153 tickets are open and awaiting response. o 50 are awaiting response from the user. o 49 are awaiting response from an ARDC admin. Since April 3, we have closed 926 tickets. The next Regional Coordinators meeting is tomorrow, Saturday, July 27, 2024 at 10am PDT / 5pm UTC. If you’re a Regional Coordinator and would like to attend, please RSVP using the Groups.io calendar of the subgroup or email contact(a)ardc.net <mailto:contact@ardc.net>to receive the Zoom link. You will also be able to find the agenda and other documents we’ll be discussing at the meeting on the pinned message in the Coordinators subgroup, ardc.groups.io/g/coordinators/topics <http://ardc.groups.io/g/coordinators/topics>. In response to a request to share our lessons learned from the portal launch, Rosy sent an email out yesterday titled “Portal rollout lessons learned,” which includes a cleaned-up summary from our internal retrospective. Here’s the link on Groups.io if you’d like to take a look: https://ardc.groups.io/g/44net/topic/portal_rollout_lessons/107550598 <https://ardc.groups.io/g/44net/topic/portal_rollout_lessons/107550598>. As many of you have asked about ways to help with the portal: if you come across something in the portal documentation (https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-… <https://www.ardc.net/wp-content/uploads/portal-2.0-technical-documentation-…>) that’s not clear or intuitive, or if you have other feedback, please let us know at newportal(a)ardc.net <mailto:newportal@ardc.net>. As always, let us know if you have any questions! 73 and have a great weekend, Rebecca KO4KVG * -- Rebecca Key - KO4KVG Communicaions Manager Amateur Radio Digital Communications (ARDC) ardc.net

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Portal rollout lessons learned
by Rosy Schechter - KJ7RYV 25 Jul '24

25 Jul '24

Hello all, A few weeks ago, someone requested that ARDC share our lessons learned from the recent Portal launch. In the spirit of transparency, please find those notes below. They comprise a cleaned-up summary from an internal retrospective that occurred just over a month ago. Our retrospectives follow the following format: * What worked well? * What didn’t work as well? * What can we do better next time? (These become action items / updates to internal standard operating procedures) The “lessons learned” notes are summarized in a similar format below. As you can see, there’s a lot of room to improve, but the good news is that we are learning a lot and actively working to improve it. Feedback and questions welcome; as always, please be kind. 73, Rosy // What worked well? * Our pre-testing identified numerous bugs and UI problems, and we fixed them pre-deployment * We fixed bugs quickly, pre- and post- deployment * We provided user-facing how-to documentation * UI of new portal was vastly improved from old portal, including the implementation of a new ticketing system * ARDC internal team worked well together, ensuring team cohesion even during the most challenging portions of deployment What didn't work as well? * The code was not developed in an open-sourced fashion, eliminating opportunities for feedback and improvement pre-launch * We were not sufficiently prepared for the initial call sign verification volume (we expected 30-50 in the first 24 hours; we received over 1000 in that time frame), and thus were not able to handle it * Our DNS/Subdomain and Level of Trust policies were incomplete prior to launch, resulting in confusion with our staff and volunteers, as well as 44Net members * The initial / pre-launch communications to the mailing list did not fully prepare users for the shift in procedure. As an example, we did not specify major changes in workflow or policy from the user’s perspective. What can we do better next time? * Engage all stakeholders (in this case, regional coordinators and general 44Net users) in the design process * Provide any new or updated policies well in advance of launch, providing opportunities for feedback and discussion. * Develop code in an open-source fashion, or at least share v1 code well in advance of production-level deployment. * Ensure that we have trained multiple administrators, so that we can handle a potential overload of usage. * In our communications, make sure that we are clear about what’s changing and what’s staying the same, and speak to it from the user's perspective. Also provide notice farther in advance (e.g. 2-3 months, with reminders, rather than just 2-4 weeks) -- Rosy Schechter - KJ7RYV Executive Director Amateur Radio Digital Communications (ARDC) ardc.net

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