17 Sep
2013
17 Sep
'13
1:49 a.m.
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I'm stuck with that task due to several bugs in the portal. I have
contacted Brian and Chris but there is no fix yet.
I was forced to stop using the portal due to those bugs.
We are currently unable to proceed with the migration process due to
issues with the portal.
I absolutely understand the necessity for up2date registrations, but
unless all the portal features, necessary to avoid an expiration of an
allocation, are in place and working flawlessly (or being fixed within
a few days/weeks), discussions about expiration and reclaiming of
resources are pointless.
73 de Marc, LX1DUC
On 15/09/2013 09:56, Chris wrote:
(Please trim inclusions from previous messages)
_______________________________________________ The migration of
the gateway entries has gone quite well, we matched up a good
proportion of the old entries. If anyone still has a gateway entry
they need to claim, they only have to ask - as far as I am aware
all such requests have been processed. If anyone is aware of any
"gateway claim" emails that have gone unanswered please let me
know.
Thanks, Chris
What we have (again) learned from the first step,
the migration
of the gateway entries, is that the method of matching and
validating the existing entries with the new portal users cannot
be "send an e-mail to a single person who will handle it". I
tried to convince a couple of operators to refresh their info in
the portal but when they can only create a new entry and cannot
move their existing info into it, and have no reply to their mail
after a month, they lose interest and won't be pursuing this
anymore. And I am not going to ask them over and over again.
When the same has to be done for all the end-user registrations,
it will be a nightmare to get it completed.
But of course *some* validation has to be done.
Rob
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