Thanks Tom. The portal already automatically sends reminder notices
to coordinators with outstanding allocation requests, twice a month.
If all the coordinators agree, we could change that to weekly.
I find that the coordinations which take more than a few minutes to handle
are those where the requester is confused and asking for something that
is not sensible, so an email exchange is necessary to get the request
straightened out. And it takes time to verify that the requester has
supplied a valid callsign that matches his name. You might be surprised
at how many folks just want a block of addresses and make up a callsign
to try to get some. We've even had cases where the person registered
a friend of his who is a ham but who has no interest in AMPRNet; they
just were stealing his identity to get a block of addresses.
And there are the BGP announced allocations, which require them to fill in
an additional form by email. (It's at this point that I often find out
that the person has no idea what BGP is and just checked the box out of
whim, or hasn't asked his ISP if they'll announce a block for him, etc.)
As for me granting coordinations, for historical reasons, each coordinator
may have his own way of allocating subnets. Since I can't know all
those schemes, it's not practical for me to just take a stab at it.
This is a volunteer organization, and people devote their time to it
as their schedule permits. I think the great majority of the volunteer
coordinators are doing a good job, and I don't think the system is broken.
When a coordinator seems to be unresponsive, I contact them to ask if I
can help. On these rare occasions, the allocation request just slipped
into a crack and a simple reminder is all that's necessary. If they
don't respond, I find another coordinator by looking for volunteers.
- Brian
On Sun, Feb 19, 2017 at 02:08:58PM -0800, Tom Hayward wrote:
Okay, a technical solution here, and one that I am
volunteering to
implement, would be an automatic email to you (or maybe another group
of supervisory coordinators that you appoint) after an application has
been pending for a week. You could then grant the allocation yourself.
Hopefully that would be enough to keep new people involved when the
regional coordinator fails to make an allocation in a reasonable time
frame. Sound reasonable?
Tom KD7LXL