On 4/25/18 6:27 AM, pete M wrote:
Thanks Brian for the head up. But please dont give you
such short time latitude to make the switch.
I used to do service maintenance in security system ( access control and camera system
integration was my principal stuff) And when upgrading a site I always gave me 4 time the
usual time I needed. Let say I planned to do the work in 15 minute, I would always advice
the user that it would take 1 hours, maybe a bit more..
My user where always happy to see the job done in much less time or just in time when
something went wrong ;-)
this help a lot to manage the expectation of the user.
There is notthing more exasperating to manage then a mid executive asking, is it done
yet? when you work on a technical problem.
That's the Montgomery Scott rule of engineering. Double your time
estimate, then when you pull it off in less time, the Captain sees you
as a miracle worker.