1 Nov
2024
1 Nov
'24
5:27 p.m.
**
*Hey Everyone,*
*
As of today,
*
About 174 new tickets are in the queue.
*
About 459 tickets are open and awaiting response. Please note that
459 includes both new and open tickets.
o
257 are awaiting a response from the user
o
28 are awaiting a response from an admin
Since April 3, we have closed about 3,730 tickets.
A correction on closed tickets: on 10/25, the 3,828 tickets reported in
the update actually corresponds to the total number of tickets in the
system, not the number of closed tickets. Revisiting the stats, the
actual number closed on 10/25 would’ve been closer to about 3,600.
If you were unable to attend the Portal Training Workshops and are
interested in becoming a Ticket Handler, please sign our confidentiality
agreement, send me an email (rebecca(a)ardc.net), and I will send you the
link to the video, along with the password. Our confidentiality
agreement can be found on our website, specifically the Volunteer
Services and Confidentiality Agreement (for 44Net Portal) link under
‘44Net’: https://www.ardc.net/ardc-community-resources/
<https://www.ardc.net/ardc-community-resources/>.
If there’s anything within the documentation that is not clear or
intuitive, please let us know at newportal(a)ardc.net. Portal
documentation can be found below:
*
Intro to the Portal: https://wiki.ampr.org/wiki/Portal_intro
<https://wiki.ampr.org/wiki/Portal_intro>
*
Organizations in the Portal:
https://wiki.ampr.org/wiki/Organizations_in_the_Portal
<https://wiki.ampr.org/wiki/Organizations_in_the_Portal>
*
[Ticket Handlers] Call Sign Verification How-To:
https://wiki.ampr.org/wiki/Portal_Call_Sign_Verification
<https://wiki.ampr.org/wiki/Portal_Call_Sign_Verification>
Please note that wiki updates can be made directly if you have an
account on wiki.ampr.org. If you don’t have a wiki account and would
like one, you can request an account setup by emailing wiki(a)ampr.org.
Finally, if you haven’t already, please be sure to check out our October
Newsletter for other recent news and updates:
https://www.ardc.net/?na=view&id=82
<https://www.ardc.net/?na=view&id=82>. If you’d like to subscribe to the
newsletter, you can fill out the form and click ‘Subscribe’ here:
https://www.ardc.net/about/newsletter/
<https://www.ardc.net/about/newsletter/>.
As always, let us know if you have any questions!
73, and have a great weekend,
Rebecca
KO4KVG
*
--
Rebecca Key - KO4KVG
Communicaions Manager
Amateur Radio Digital Communications (ARDC)
ardc.net