Hi Jay,
You appear to getting the different aspects of the portal confused:
The gateways section is currently separate from DNS & IP Allocation.
If you submitted a "request" for a new gateway, it's not actually a "request", in fact as soon as you add a new gateway to the portal it is live right away, there is nothing further the portal or we volunteers need to do, no emails are sent, you can view your gateways on the portal at any time, if they appear in your list, they are live and in the database.
Both myself and Brian have asked many times for anyone that is running a gateway to contact us and claim it so we can allocate it to their account, we have received several such "claims" and all of them have been actioned. The emails you sent me before were related to IP allocation requests, not gateways.
Some folks have gone onto the portal and added their gateway, rather than claiming their existing one which has resulted in some duplications, when someone has done this I haven't then assigned the unclaimed gateway to their account as well as that would just cause confusion, some of these duplicates are still in the database waiting to be removed.
I repeat from previous emails:
- The gateways portion of the portal is functioning perfectly and has been for a long time now.
- There are known issues with the IP Allocation portion of the portal that are being looked at (basically it works, but not in the way many co-ordinators would prefer it to, so it is being re-designed to be less restrictive and allow co-ordinators more control).
- Although it works, the DNS portion of the portal is currently NOT live, Brian and I are still in discussion over how best to move forward on this due to the huge amount of legacy data and the need for an email/bulk update facility.
Please do not confuse the three completely separate parts of the portal.
Thanks, Chris