20 Jul
2024
20 Jul
'24
8:11 a.m.
I logged in to my portal account and I see all of my tickets have been closed
after a number of "[AUTO] A reminder was sent to the ticket owner to respond
soon."
and finally a "[AUTO] This ticket will be closed in 7 days if there is no
update."
message had been added.
However, I have not received such reminders!
Maybe that partly explains why the number of open tickets is decreasing?
Rob PE1CHL
On 2024-07-19 22:22, Rebecca Key via 44net wrote:
**
*Hey Everyone,*
*
Below are some updates from this week regarding 44Net:
As of today,
*
About 48 new tickets are in the queue.
*
About 139 tickets are open and awaiting response.
o
46 are awaiting response from the user.
o
45 are awaiting response from an ARDC admin.