It is not an admin but many admin now.
the ticket system is monitored by a multiple of people that have also more or less
capacity to resolve different problem.
This will help with giving answer to low complexity problem like password lost or bad
email and let higher level admins to fix real stuff.
Pierre
VE2PF
________________________________________
De : David Ranch via 44net <44net(a)mailman.ampr.org>
Envoyé : 10 avril 2024 14:34
À : Rebecca Key; 44net(a)mailman.ampr.org
Objet : [44net] Re: Regarding subdomains and DNS records
Hello Rebecca,
The new portal allows members to manage their own DNS records. You can also claim any
existing DNS records under
ampr.org in the zonefile.
Why would the new portal system let people manipulate DNS records for other people's
allocations? That sounds like a very bad idea.
Option 2 (Recommended ONLY for certain use cases):
. . .
Once you have found your records, click on the "Claim" icon, which will create a
new ticket for an admin to process. Keep an eye out for ticket updates, as the admin may
wish to ask questions to clarify your request. If the admin is happy with your request,
your request will be approved, and your DNS record will be assigned to your account. You
can view the record by selecting "My records" from the "DNS" menu.
Who is this "admin"? Is this the regional AMPR subnet coordinator that will
review and bless this "DNS claim"?
I need to check out the new portal now that it's back up but were all the old DNS
records pulled into the portal system? I know at least in my 44.4.0.0/16 zone, there are
still some legacy DNS entries that don't reflect to specific allocations that the old
AMPR portal had any record of. This all happened with a previous regional coordinator and
while I continue to try to contact these people, it's very VERY slow going.
--David
KI6ZHD