Hi 44Net Community,

Over the past week since launch, we've seen some questions come up about subdomains and DNS. I'm writing to share some information that aims to address some of those questions.

The new portal allows members to manage their own DNS records. You can also claim any existing DNS records under ampr.org in the zonefile.

However, there are some caveats to this new functionality. To avoid confusion, below is some information for managing DNS records and/or claiming any existing DNS records:

Option 1 (Preferred):

If you already have one or more DNS records in the ampr.org DNS and they are under a subdomain that consists of your callsign, the quickest and easiest way to get them assigned to your account is to place a request for a subdomain. You can do this by selecting "My subdomains" from the "DNS" menu and then clicking on the "Request a subdomain" button. On the next page, select "ampr.org" from the list of domains (it's the only one there at the moment), enter your callsign in the "Subdomain:" field, and then click "Create request".

This will create a ticket for an admin to check. If your callsign is already verified, and you have requested a subdomain that is identical to your callsign, then the admin should simply approve the request, where any existing DNS records under the subdomain will automatically be pulled into your account. We advise you to keep an eye out for any "ticket updated" notifications should the admin have any questions.

Once you receive a notification that your request has been approved, you can then select "My subdomains" from the "DNS" menu, where you should see your subdomain listed. If you click on the "Resource records" icon, you will be able to view all your DNS records as well as add new records under your subdomain.

Option 2 (Recommended ONLY for certain use cases):

Alternatively, there is another way to claim your existing DNS records; however, you should *only* use this method if you a) only have one record, or b) if you have multiple records that are not all under a callsign subdomain name (i.e., [callsign].ampr.org). If a) or b) apply, select "Domains" from the "DNS" menu, and then click on the "Resource records" icon next to the ampr.org domain. This will list all of ~50,000 existing records (don't worry, it will paginate them!). You can then use the "Search:" box to search for your records, as it performs a real time search and also works on partial entries.

Once you have found your records, click on the "Claim" icon, which will create a new ticket for an admin to process. Keep an eye out for ticket updates, as the admin may wish to ask questions to clarify your request. If the admin is happy with your request, your request will be approved, and your DNS record will be assigned to your account. You can view the record by selecting "My records" from the "DNS" menu.

Please note that this will *not* create a subdomain, just a standalone record that you can manage.

IF YOU HAVE MORE THAN ONE RECORD UNDER A SUBDOMAIN, PLEASE DO NOT USE THIS SECOND OPTION, AS IT WILL CREATE A NEW TICKET EACH TIME YOU CLICK THE "Claim" ICON !!

As always, if you have any questions, please don’t hesitate to reach out, and please report any bugs you run into at newportal@ardc.net, providing as much detail as you can about the bug.

73, Rebecca KO4KVG