I repost this from the UroNode list with permission from the author.
-------- Forwarded Message --------
Subject: [Uronode] FCC serves Comcast
Date: Tue, 07 Jun 2016 13:19:12 -0400
From: Brian <n1uro(a)n1uro.ampr.org>
n1uro(a)n1uro.ampr.org
With regards to my dealings with Comcast and the faulty firmware
installed in their CPE devices, the FCC has informed me that they've
officially served Comcast with a direct order to resolve this problem or
respond to the complaint within 30 days of receipt of the complaint.
Since Comcast has admitted to me about their firmware bugs it'll be
interesting to see how this is accomplished and if it's within their 30
day window. A copy of their communication is included below. " Your
Ticket No. 950514 was served on Comcast Cable Communications on Jun 7
for its review and response. Comcast Cable Communications will likely
contact you in an effort to resolve your issue. A response is due to the
FCC no later than 30 days from today. Comcast Cable Communications will
respond to you directly by postal mail. You can view a list of
frequently asked questions at:
https://consumercomplaints.fcc.gov/hc/en-us/articles/205082880. We
appreciate your submission and help in furthering the FCC’s mission on
behalf of consumers. This email is a service from FCC Complaints.
Delivered by Zendesk [NKGKWV-K6P1] " This is somewhat positive news for
us on the amprnet. -- <rhetorical> Why is it linux users can install and
operate *any* version of M$ Windoze but the same can't be said in
reverse?</rhetorical> 73 de Brian - N1URO email: (see above) Web:
http://www.n1uro.net/ Ampr1:
http://n1uro.ampr.org/ Ampr2:
http://nos.n1uro.ampr.org Linux Amateur Radio Services axMail-Fax &
URONode
http://uronode.sourceforge.net http://axmail.sourceforge.net
AmprNet coordinator for: Connecticut, Delaware, Maine, Maryland,
Massachusetts, New Hampshire, Pennsylvania, Rhode Island, and Vermont.