On or about January 5, 2021 I received an end-user allocation request for a "direct" /24 allocation "for working with ARDEN and IRLP for VPN and link setups" which I approved and submitted via portal.ampr.org. It didn't create the allocation I assigned to the network but was "referred to BGP coordinator". So far, there has been no action and no response to the original request nor a follow up to my request via the "contact us" link on the black hole that is the ampr.org portal. What is the status of the system and how are coordinators expected to act in this regard? I try to give my users timely, responsive service but it's very frustrating when I can't even track a submission or review submission histories. The end user has informed me that he is still awaiting action on the request.
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