My original contact with the end user (this, his second allocation) was via his application for a new subnet via the portal.ampr.org when I received email from the portal that a new application was submitted. I created an allocation for a /24 and because the "Direct" connection checkbox was set (as this is the flag for "I want to advertize") the coordination was "Sent to BGP Coordinator" when I submitted the form but there was no allocation assigned per my approval when I inspected the table. This made it appear as though no allocation was made. There is no mechanism in the portal web pages for a coordinator to inspect his subnet tables for "pending" allocations. All any coordinator can see is the allocations he's made. There is no record of past or pending applications & approvals so a coordinator is completely in the dark as far as what's happening in the back end. My perception was that I had made some kind of fat-fingered mistake and the allocation had failed.
I wouldn't have bothered with the 44-list but I was getting nowhere with the portal and I knew Chris was on here but I didn't know he was the BGP coordinator or who else might have been one. Now that I have received proper trial-by-fire training I will know what to expect.
-- Geoff Joy - ke6qh - AmprNet IP Address Coordinator for San Bernardino & Riverside Counties. (44.18/16)
On Tue, Jan 26, 2021 at 3:44 PM Paul Sladen 44net@paul.sladen.org wrote:
On Tue, 26 Jan 2021, Geoff Joy via 44Net wrote:
On or about January 5, 2021 I received an end-user allocation request
for a
"direct" /24 allocation "for working with ARDEN and IRLP for VPN and link setups" which I approved and submitted via portal.ampr.org. It didn't create the allocation I assigned to the network but was "referred
to
BGP coordinator". So far, there has been no action and no response to the original request nor a follow up to my request via the "contact us" link
on
the black hole that is the ampr.org portal. What is the status of the system and how are coordinators expected to act in this regard? I try to give my users timely, responsive service but it's very frustrating when I can't even track a submission or review submission histories. The end
user
has informed me that he is still awaiting action on the request.
Hello Geoff,
normally the next action is that Chris Smith (G1EFF) responds up with a request to re-transmit all the details privately by email, and to move the conversation off-list ... after which (we) rarely ever get to hear anything more...
(Perhaps that is a bit of generalisation, though such requests seem to be frequent enough for patterns to form and emerge. Would it make sense, in future, that all requests initially raised *on-list* could receive a follow-up also *on-list* will a summary of what happened. (eg. T+1 week).
-Paul