Hello 44Net, If you have made a DNS claim on the new portal please read this email as you may need to make a change… If you are logged in and navigate to this page on the new portal: https://portal.ampr.org/domain/records/1 You are able to view all the 51,000+ DNS records that are currently in the zonefile for ampr.org If you click the “Claim” icon next to a DNS record, you are able to claim the record as belonging to you, however this may not be the best method for doing this. If you have multiple DNS records you wish to claim under a common subdomain, or you plan on adding additional records under a subdomain, then you should instead do the following: Select “My subdomains” from the “DNS” menu, then click the “Request a subdomain” button. On the next page select “ampr.org” as the domain and enter the subdomain you wish to create. When you click the “Create request” button, this will create a ticket requesting creation of the subdomain. Once approved, your subdomain will be created and (importantly) any existing DNS records under the subdomain will be automatically pulled in. Here is an example: Say the following DNS records exist, unclaimed in the database: xyz.ampr.org A 44.45.46.47 www.xyz.ampr.org CNAME xyz.ampr.org. mail.xyz.ampr.org MX 10 mail.myservers.com. a.b.c.xyz.ampr.org A 44.43.42.41 You request the subdomain “xyz.ampr.org”, when it is approved, the subdomain is created and will appear on your account under the “DNS” menu “My subdomains”. All the above records will automatically be pulled into the subdomain and if you click on the “Resource records” icon under the “Actions” column you will see them all listed, along with an “Add a resource record” button so you can add additional records under the subdomain. For those that have already created multiple DNS claim requests, please navigate to “View my tickets” from the “Tickets” menu and delete all these tickets, then follow the instructions above to create a subdomain (or subdomains if you have records under more than one subdomain). The DNS claim button is really so that individual records, not under a common subdomain, can be claimed and there is no requirement to add additional records. If any of the above is not clear, or you have any questions, please do ask, either here or by creating a support ticket on the portal. 73, Chris - G1FEF — ARDC Administrator Web: https://www.ardc.net