44net April 2024

44net@mailman.ampr.org

53 participants
27 discussions

Help with anything ARDC/AMPRNet related?

by Chris

Hello All, Now we have the new portal up and running, if you need any help/support with anything 44Net related, instead of emailing me please can you raise a ticket on the portal. That way we can keep track of your request and there may well be others that can assist you, rather than waiting for me! For general support please select “New support ticket” from the “Tickets” menu then select the most appropriate reason in the first dropdown. If you would like to see other appropriate options in this selection/dropdown please feel free to open a ticket and let us know! Thank you, Chris - G1FEF — ARDC Administrator Web: https://www.ardc.net

2 years

IW2OHX - IP Address Change

by Marco Di Martino (IW2OHX)

Hi all, my 44 IP addresses are changed. There shouldn't be any impact unless someone has any AXUDP links with my BPQ Node pointing to the IP Address directly. These are the new addresses, FQDN are the same: iw2ohx.ampr.org - 44.134.24.1 -> (X)net AXUDP links are welcome here / DXSpider links are welcome here iw2ohx-vpn.ampr.org - 44.134.27.1 -> (X)net AXUDP links are welcome here / DXSpider links are welcome here iw2ohx-bpq.ampr.org - 44.134.27.17 -> BPQ AXUDP links are welcome here 73 de iw2ohx Op. Marco

2 years

New 44Net Portal coming 4/3!

by Rosy Schechter - KJ7RYV

Hello, 44Net / AMPRNet Community! I’m pleased to share that on Wednesday, April 3rd, at approximately 9am PDT / 4pm UTC, Chris G1FEF will release a new 44Net portal. We’ll give you a heads-up once we make the switch; expect some downtime starting at about 1am PDT / 8am UTC until launch time. Here are the features the new portal will include: * A new ticketing system to improve support response time * DNS management * Modern secure framework * Improved UI/UX * Capability to facilitate a pool of administrators Of course, the portal upgrade will not change your address space assignment. Also, along with any new launch – though we have done thorough testing with the TAC and staff– we expect that folks will find some bugs. We appreciate your patience should you find them, as well as your feedback. If you have any questions in the meantime, please ask here or direct them to newportal(a)ardc.net. 73, Rosy KJ7RYV -- Rosy Schechter - KJ7RYV Executive Director Amateur Radio Digital Communications (ARDC) ardc.net

2 years

Updates: new portal back online; bug fixes & next steps summary

by Rosy Schechter - KJ7RYV

Hi, 44Net community - We knew we would find some bugs when we launched the new Portal, and indeed, we found them! What we didn’t foresee was the 1,000+ logins on the new site in less than 24 hours – far, far more than expected. It’s pretty exciting to see how much engagement there is with this new rollout, even if it did cause us some hiccups. Meanwhile, we are working as swiftly as possible to move through the issues and questions that have come up in the past day or so. Below is a summary of findings, actions taken, and next steps. # Summary (tl;dr) * The old Portal is now disabled, and the new portal is now available at https://portal.ampr.org. * You should now have access to your address space assignments, and callsign verification will occur over the next 2-3 months. More details about what happened and next steps can be found at the bottom of this email. * We will continue to stress test among ARDC staff and volunteers – and in real time with all of you! # Bugs fixed Three main bugs have been identified and fixed: * EULA scrolling / accept button not working in Windows 11 * Wrong email URL / caching issue * Ticket #274 sent to multiple people without explanation If you are still experiencing trouble with any of these three items, or if something new pops up, please make a support ticket on the new Portal, or send an email to newportal(a)ardc.net. # Q+A Here are some questions and answers that came up over the past few days. Q: Where is my ‘Network’ menu? A: The ‘Network’ menu is designed to appear once your callsign has been verified. You should be able to see the menu now. Please let us know if that is not the case. Q: Why do I have to verify my callsign? A: To use 44Net address space, an active amateur radio license is required. Callsign verification helps to ensure that a user has the credentials required (i.e., a license / callsign) to request address space and / or access DNS records. Q: Do you have any documentation about the new Portal? A: Yes! You can see it here under ‘HowTo’ here: https://wiki.ampr.org/wiki/Portal As always, please bug us with any questions. Thank you for your patience as we work through these issues. 73, Rosy KJ7RYV // # More info about what happened with callsign verification / assignment access Though a small number of 44Net users’ callsigns had been verified in the old Portal, the vast majority had not. Thus, we created a required step for admins to verify call signs before granting users the ability to access assigned addresses. Once verified, users have access to their address space assignments. Due to the unexpectedly high volume of sign-ins and the time it takes to do callsign verification, we were suddenly hit with far more than we could manage in a timely fashion, and people were suddenly not able to access their address assignments. Thus, in the interim, we have changed the settings so that everyone who had assignments on the old Portal will be able to access their address assignments immediately. We will still do call sign verification, but it will now take place over the next 2-3 months and with the help of a number of volunteers. Callsigns that cannot be verified (despite best efforts) by that time will lose access to their addresses until we can get verification. If you have any questions about this new process, please don't hesitate to ask in this thread. 73! -- Rosy Schechter - KJ7RYV Executive Director Amateur Radio Digital Communications (ARDC) ardc.net

2 years

Beginners help?

by Dave Kelley

Greetings! Is there a good place to find a good explanation of how to implement the 44 network? I’m probably making things more complicated in my head than they really are, but I don’t want to configure things wrong. Thanks!! 73 Dave, AI7R

2 years

AMPR Portal PW Reset Email giving wrong URL

by Cara Salter

Hey y'all, Successfully reset my AMPR Portal password, but the email I got to reset it linked to https://portal.ardc.net/reset_password, which gives a 404, instead of https://portal.ampr.org/reset_password, which works. 73, Cara

2 years

requesting temporary pause on Portal usage (<24 hours)

by Rosy Schechter - KJ7RYV

Hello 44Net, As many of you have seen, the new Portal went live earlier today. It's been so popular, in fact, that we've received much more traffic than expected, with many hundreds of requests within a short period of time. Some new bugs have been uncovered as well. As a result, the new portal has temporarily been reverted to the old one for <24 hours while we work through these bugs and backlog of tickets. In the meantime, we ask that folks pause utilizing the portal. Thank you all for your patience, and for helping us to stress test today. More as soon as we can share it, Rosy -- Rosy Schechter - KJ7RYV Executive Director Amateur Radio Digital Communications (ARDC) ardc.net

2 years

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44net April 2024