Hello, 44Net / AMPRNet Community!
I’m pleased to share that on Wednesday, April 3rd, at approximately 9am
PDT / 4pm UTC, Chris G1FEF will release a new 44Net portal. We’ll give
you a heads-up once we make the switch; expect some downtime starting at
about 1am PDT / 8am UTC until launch time.
Here are the features the new portal will include:
* A new ticketing system to improve support response time
* DNS management
* Modern secure framework
* Improved UI/UX
* Capability to facilitate a pool of administrators
Of course, the portal upgrade will not change your address space
assignment.
Also, along with any new launch – though we have done thorough testing
with the TAC and staff– we expect that folks will find some bugs. We
appreciate your patience should you find them, as well as your feedback.
If you have any questions in the meantime, please ask here or direct
them to newportal(a)ardc.net.
73,
Rosy KJ7RYV
--
Rosy Schechter - KJ7RYV
Executive Director
Amateur Radio Digital Communications (ARDC)
ardc.net
Hi, 44Net community -
We knew we would find some bugs when we launched the new Portal, and
indeed, we found them! What we didn’t foresee was the 1,000+ logins on
the new site in less than 24 hours – far, far more than expected. It’s
pretty exciting to see how much engagement there is with this new
rollout, even if it did cause us some hiccups.
Meanwhile, we are working as swiftly as possible to move through the
issues and questions that have come up in the past day or so. Below is a
summary of findings, actions taken, and next steps.
# Summary (tl;dr)
* The old Portal is now disabled, and the new portal is now available at
https://portal.ampr.org.
* You should now have access to your address space assignments, and
callsign verification will occur over the next 2-3 months. More details
about what happened and next steps can be found at the bottom of this
email.
* We will continue to stress test among ARDC staff and volunteers – and
in real time with all of you!
# Bugs fixed
Three main bugs have been identified and fixed:
* EULA scrolling / accept button not working in Windows 11
* Wrong email URL / caching issue
* Ticket #274 sent to multiple people without explanation
If you are still experiencing trouble with any of these three items, or
if something new pops up, please make a support ticket on the new
Portal, or send an email to newportal(a)ardc.net.
# Q+A
Here are some questions and answers that came up over the past few days.
Q: Where is my ‘Network’ menu?
A: The ‘Network’ menu is designed to appear once your callsign has been
verified. You should be able to see the menu now. Please let us know if
that is not the case.
Q: Why do I have to verify my callsign?
A: To use 44Net address space, an active amateur radio license is
required. Callsign verification helps to ensure that a user has the
credentials required (i.e., a license / callsign) to request address
space and / or access DNS records.
Q: Do you have any documentation about the new Portal?
A: Yes! You can see it here under ‘HowTo’ here:
https://wiki.ampr.org/wiki/Portal
As always, please bug us with any questions. Thank you for your patience
as we work through these issues.
73,
Rosy KJ7RYV
//
# More info about what happened with callsign verification / assignment
access
Though a small number of 44Net users’ callsigns had been verified in the
old Portal, the vast majority had not. Thus, we created a required step
for admins to verify call signs before granting users the ability to
access assigned addresses. Once verified, users have access to their
address space assignments.
Due to the unexpectedly high volume of sign-ins and the time it takes to
do callsign verification, we were suddenly hit with far more than we
could manage in a timely fashion, and people were suddenly not able to
access their address assignments.
Thus, in the interim, we have changed the settings so that everyone who
had assignments on the old Portal will be able to access their address
assignments immediately.
We will still do call sign verification, but it will now take place over
the next 2-3 months and with the help of a number of volunteers.
Callsigns that cannot be verified (despite best efforts) by that time
will lose access to their addresses until we can get verification.
If you have any questions about this new process, please don't hesitate
to ask in this thread.
73!
--
Rosy Schechter - KJ7RYV
Executive Director
Amateur Radio Digital Communications (ARDC)
ardc.net
Greetings!
Is there a good place to find a good explanation of how to implement the 44 network? I’m probably making things more complicated in my head than they really are, but I don’t want to configure things wrong.
Thanks!!
73
Dave, AI7R
Hello 44Net,
As many of you have seen, the new Portal went live earlier today.
It's been so popular, in fact, that we've received much more traffic
than expected, with many hundreds of requests within a short period of
time. Some new bugs have been uncovered as well.
As a result, the new portal has temporarily been reverted to the old one
for <24 hours while we work through these bugs and backlog of tickets.
In the meantime, we ask that folks pause utilizing the portal.
Thank you all for your patience, and for helping us to stress test today.
More as soon as we can share it,
Rosy
--
Rosy Schechter - KJ7RYV
Executive Director
Amateur Radio Digital Communications (ARDC)
ardc.net
Hey Everyone,
In an effort to streamline notices regarding ARDC news and updates, I
will continue to only email the link to the monthly ARDC Newsletters
here on the listserv. For other updates, I will post those on Groups.io.
If you're interested in receiving further notices about ARDC news, I
encourage you to check out https://ardc.groups.io/g/main and join the
community.
Thank you all for being a part of this community, and feel free to reach
out to me if you have any questions!
73,
Rebecca KO4KVG
--
Rebecca Key - KO4KVG
Communicaions Manager
Amateur Radio Digital Communications (ARDC)
ardc.net
If KDØTGF is reading this, or if anyone knows how to contact them, please could they drop me an email, and/or check their spam folder as I think my emails may be getting quarantined somewhere!
Thank you,
Chris - G1FEF
—
ARDC Administrator
Web: https://www.ardc.net
Hey Everyone,
* ARDC Grantees from the National Radio Astronomy Observatory (NRAO)
and the MORE Project will be at the IEEE Integrated STEM Education
Conference tomorrow (3/9): be sure to attend Workshop 5 at 11am led
by Jesse Alexander (WB2IFS, NARO), and check out the radio demos at
the MORE Project booth and learn about their program!
o Link to event: https://ewh.ieee.org/conf/stem/
* ARDC will be at the HamSCI Workshop happening from March 22 - 23. If
you're at the event, stop by our table and say hello. Also, be sure
to attend our talks on Saturday (3/23)!
o Link to event: https://hamsci.org/hamsci2024
* Check out more of our photos from the ARISS 40th Anniversary
Conference on ARDC's Twitter/X, Facebook, and LinkedIn pages.
o Twitter/X: https://twitter.com/ardc_73
o Facebook: https://www.facebook.com/ardc.73
o LinkedIn:
https://www.linkedin.com/company/amateur-radio-digital-communications/
Have a great weekend and 73,
Rebecca
KO4KVG
--
Rebecca Key - KO4KVG
Communicaions Manager
Amateur Radio Digital Communications (ARDC)
ardc.net
Hi,
If KD0TGF is seeing this please can you email me direct.
If anyone knows KD0TGF please could you ask them to get in touch.
Thank you!
73,
Chris - G1FEF
—
ARDC Administrator
Web: https://www.ardc.net